Wu & Wu is a wonderful, magical - nay mythical - delicious, sparkling gem of a design-led gift company (no honestly it is, I am not just saying that). We work ourselves to the bone every day of the year, year in, year out - like Santa's elves, except not just for Christmas - to provide our stockists with the world's coolest products (and that's not just me saying that this time, it's a fact because my partner, Fiona Hewitt, told me).

And, wait, there's more......We work tirelessly to ensure that our goods are of a consistently high quality and that they reach our customers quickly and safely once an order has been placed.

All our goods are stocked in our Rhode Island warehouse so we can ship UPS Ground really quickly to your door anywhere in the US or Canada. If you would like to order then please call us on 044 1273 775445 or, even better because of the time difference, please email: info@wuandwu.com for a current pricelist. Or, if you are based in California or New York then please contact Karen Alweil Studio by clicking on the link below (or call: 800 600 3458 or 213 746 5363 or P: 800.600.3458 or email: sales@karenalweilstudio.com

  for the US and Canada

ORDERING INFORMATION

We only invoice for goods in stock. You become the owner of all goods once they have been dispatched from our warehouse and paid for in full. Any unavailable items are back-ordered for future dispatch and charged separately. Upon receipt of order, goods are picked and packed then invoiced. If you do not have an account we notify you by phone, fax, or e-mail with a payment request. As soon as we receive your Pro-forma or post-dated cheque or bank transfer we send your goods out on a next-day service.

Exchange + refund

If you are not happy with a Wu & Wu product please return it to us within 7 days and we will refund or exchange the goods for you.  Returned items remain the customer's responsibility until safely received by us. Please ask for a confirmation of postage certificate at your post office.  We regret that post & packaging costs for returns are non-refundable. However, if the goods received by us are faulty we will cover postage costs.

Privacy

All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. We are committed to protecting your privacy.

We use the personal information that you provide to us to fulfill orders.  When you order a product from us, you will be asked for personal details such as your name, e-mail address and your telephone number. These details will not be held securely, except that your telephone number may be given to our couriers to help with delivery.

Please be assured that we consider all the information you share with us to be totally private and confidential. We will never share, rent or sell your personal information without your consent. 

Information

We do all we can to ensure that the information on the website is accurate and up-to-date. Information such as product measurements and colours in particular may be approximate. All information including prices may be subject to change without notice.

Intellectual Property

By using this site, you acknowledge that all intellectual property rights in the goods supplied, including copyright, design rights and trademarks belong to Wu & Wu trading under Fiona Hewitt Ltd. All designs, text and images of Wu & Wu products provided on the website are protected by copyright and may be reproduced only on websites that provide links to the www.wuandwu.com website and where the material is clearly credited to Wu & Wu (or subsequent brand names); or otherwise only with written permission from Fiona Hewitt Ltd.

Contact Details: Wu & Wu, 26a Cromwell Road, Hove, East Sussex,  BN3 3EB. United Kingdom.

Email: info@wuandwu.com

Tel: 01273 775445

Fax: 01273 775445